Welcome to Australian Business Solutions

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Welcome to the Australian Business Solutions website. The site features a selection of articles from the current and previous issues of the print magazine, along with some ‘web-only’ content. We trust that you will find this site a useful resource as well as a forum to engage with our writers and readers in discussion and [...]

The principles a good leader must embrace

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By Bob Ansett. Inevitably, a good leader must put down a solid foundation from which to build his or her reputation. Moral values such as honesty and trust, care and responsibility, and fairness and equality constitute the basic principles embraced by good leaders. These principles, along with essential leadership characteristics of integrity, courage, self-belief, decisiveness, [...]

Great ways to promote your website offline

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By Craig McCallum. There are numerous methods available to promote your website in the offline world. For example, on the bottom of your receipts/dockets, on store or office shopping bags, brochures, catalogues, on your display windows and prominently on all your advertising. Understanding the purpose of your site will determine a specific promotion approach. Is [...]

Setting up a proper performance review process

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By Neil Clark. An annual appraisal is much easier to deliver when you have done a couple of reviews of the employee’s performance throughout the year. Your people need to know how you think they are doing in relation to their targets. It is often surprising to a manager to find out what an employee [...]

Making lead sharing amongst salespeople work

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By Wayne Berry. Believe it or not, sales people can share leads, but consideration should be given to one of the highest priorities that you, as a manager, has – to get as much profitable business as you possibly can, through your sales team. It is very important that you do not get it for [...]

Change Management: Unfreeze First

Reblogged from Mark Hawkins: Early in the 20th century, Kurt Lewin created his famous “Unfreeze, Change, Freeze” framework. Since then there have been many models for effecting organisational change, however there is something profound in Lewin’s simple model. The symbolism of “unfreezing” is important. For any change management undertaking to be successful, the affected people [...]

Corporate espionage – it can affect you.

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By Julian Claxton. Levels of corporate espionage have significantly increased across all industry sectors in recent years, with last year’s financial crisis exacerbating the problem. Technological advances and an increasingly transient workforce have contributed to the steady rise in espionage levels during the past decade. More recently, the increased competition between companies, heightened workplace pressures, [...]

Some etiquette tips for face-to-face meetings

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By Nicola Barnard. Etiquette, or manners, is one of the few things in our lives over which we have control. Good manners will always be an asset to your image, and may even be your insurance policy against discrimination or ridicule. Etiquette facilitates trust between strangers and minimises offence. Do not be afraid to ask [...]

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